FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@tjbiker.com.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

At TJ Biker, we specialize in high-quality biker clothing and accessories, including jackets, vests, gloves, helmets, and more. Our products are designed for both style and safety, ensuring you look great while riding.

We provide a detailed sizing chart on each product page to help you find the perfect fit. If you're between sizes or need further assistance, feel free to contact our customer service team.

Our biker clothing and accessories are made from durable materials such as leather, denim, and high-quality synthetic fabrics. Each product description includes specific material details for your reference.

Yes, we offer international shipping! During checkout, you can select your country to see shipping options and costs.

We want you to be completely satisfied with your purchase. If you're not happy with your item, you can return it within 30 days for a full refund or exchange, provided it is in its original condition. Please refer to our Return Policy page for more details.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the shipping carrier's website.

Yes, we offer gift cards in various denominations! They make the perfect gift for any biker enthusiast. You can purchase them directly from our website.

Currently, we do not offer customization options for our products. However, we are always looking to improve our offerings, so stay tuned for future updates!
You can reach our customer service team via email at support@tjbiker.com or through our contact form on the website. We aim to respond to all inquiries within 24 hours.
Yes! We have a loyalty program that rewards you for every purchase. Sign up for an account to start earning points that can be redeemed for discounts on future orders.
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