Shipping Policy

Effective Date: March 4, 2025

At TJ Biker, we are committed to providing you with a seamless shopping experience, including efficient and reliable shipping. Please review our shipping policy below for important information regarding your order.

1. Shipping Methods We offer various shipping options to meet your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout based on your location.

2. Processing Time Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional events.

3. Shipping Rates Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. You will see the shipping charges at checkout before you complete your purchase.

4. Delivery Times Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout. Please note that these are estimates and may be affected by factors such as weather, holidays, and carrier delays.

5. Tracking Your Order Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

6. International Shipping We currently offer international shipping to select countries. Additional customs fees, taxes, or duties may apply upon delivery, and these charges are the responsibility of the customer. Please check with your local customs office for more information.

7. Order Issues If you experience any issues with your order, such as delays or missing items, please contact our customer service team at info@tjbiker.com as soon as possible. We will do our best to resolve any issues promptly.

8. Damaged or Lost Items If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may include issuing a replacement or refund.

9. Address Accuracy Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.

10. Changes to Shipping Policy We reserve the right to modify this shipping policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes your acceptance of the new policy.

11. Contact Us If you have any questions or concerns regarding our shipping policy, please contact us at info@tjbiker.com.

Thank you for choosing TJ Biker for your sustainable biker accessories! We appreciate your business and look forward to serving you.